Can I add more attachments to my pledge?
Yes, When you back any bundle you can select additional add-ons to customize your pledge.
These Add-ons include: - Bit Grippers x2 - Drill Pins x2 - Hammer Tabs x2 - Tool Docks x2 - Tool Tabs x2 - Cable Straps x2 - Tool Grips x2 - Spider T-Shirt x1 - Locking Tether x1 - Tool Holster PRO x1
Last updated: November 01, 2022 09:19
How do I pledge?
In order to pledge, Click the green “Back this project” button. From there you will be able to set your shipping country and select your desired pledge reward level.
Last updated: November 01, 2022 09:19
When is my money collected?
Your money will be collected only after the project ends on Nov 18th, 2022. If the project is cancelled for any reason, you will not be charged.
Last updated: November 01, 2022 09:19
Why are we using Kickstarter?
For what Kickstarter was intended! To give companies the liquidity to be able to take the risk that is innovation.
Backing us today will go directly towards injection-mold making and volume production costs.
Last updated: November 01, 2022 09:19
What is a Tool Holster PRO?
A Tool Holster PRO is the cornerstone of the Spider Tool Holster ecosystem of products.
All of our attachment points, Drill Pins, Tool Grips. Tool Tabs, Hammer Tabs, Cable Straps, & Bottle Grippers, lock into the Holster. Allowing you to carry any hand tool with ease.
Last updated: November 01, 2022 09:19
Are the Drill Pins compatible with my current Spider Holster system?
It Depends,
Spider Gear LLC produces TWO separate lines of products. The Spider Camera Holster line and the Spider Tool Holster line.
The Drill Pins in this Kickstarter ARE ONLY compatible with our Tool Holster line of products.
While their core function is similar, the product lines are designed for vastly different uses and users. With that came engineering obstacles that necessitated a larger pin design for the Tool Holster line
Last updated: November 01, 2022 09:19
When can I receive my products?
We are expecting to ship before March 31st 2023.
Normally should receive your products within 7-14 business days. However, delivery may be delayed in some case, or it may take longer if you live in remote areas.
Last updated: November 01, 2022 09:19
What Material is the Tool Holster PRO made of?
Main Body: Impact Modified PA6 Lock: Wear and Friction Modified PA6 Screws: 18-8 Stainless Steel Spring Clip: 1070 Carbon Steel + Black Powder Coat
Last updated: November 01, 2022 09:19
What about a warranty?
Spider Gear LLC provides you with a 1-year limited liability warranty for all Tool Holster products. If you want more information about this check our official website: https://spidertoolholster.com/pages/warranty-and-return-policy
Last updated: November 10, 2022 08:19
What size threads do the Drill Pins have?
Each Drill Pin comes with 3x threaded bolts in thread sizes M3, M4, #6-32
These sizes will accommodate the vast majority of cordless power tools
Last updated: November 10, 2022 08:19
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.